I was in contact with Tara before I purchased because I had a special request, and she was able to make an 8 1/2 size ring for me! The ring came perfectly and looks even more beautiful in person! Her attention to detail is impeccable and I appreciate all of her help so much!!! Package included a ring in a box packaged to keep it safe, a business card, a thank you letter, instructions of how to take care of your ring and a microfiber towelette to clean it. I know she doesn’t have much play in shipping but it shipped from Canada and I’m in the southern United States. The ring came about 9 days earlier than expected!